PostNL Shipping Suspension to the US – August 2025

🚨 Important Shipping Update for Our U.S. Customers

As of August 23, 2025, PostNL has temporarily suspended all parcel shipments to the United States, due to unexpected changes in U.S. customs regulations.

If you’ve ever chosen PostNL shipping from our shop, this will affect that specific option — but don’t worry: we’re still shipping to the U.S. with DHL, and it’s working just fine!

You can read PostNL’s official announcement here:
👉 https://www.postnl.nl/campagnes/online-frankeren-vs/

🛑 What Happened?

PostNL has paused U.S. shipments because:

"The U.S. Customs is not adequately prepared for the implementation of the new legislation. Therefore, starting August 23, it will temporarily no longer be possible to send parcels to the United States via PostNL."

While the full details of the new U.S. regulations are still unclear, they likely involve stricter import screening, new documentation requirements, or updated tax thresholds.

Unfortunately, there’s no confirmed timeline for when PostNL will resume U.S. shipments — but we’ll update you as soon as we hear more.

✅ Good News: DHL Shipping Is Still Available

While PostNL has paused U.S. shipments, DHL continues to deliver to the United States without any issues.

So if you're in the U.S., you can still:

✅ Place new orders as usual
✅ Choose DHL shipping at checkout
✅ Track your order from door to door
✅ Get your favorite collectibles delivered just as fast (if not faster!)

We’ve already updated our shipping options so that DHL is now the default for U.S. orders.

🌍 What About Other Countries?

This update only affects U.S.-bound shipments via PostNL.
Orders going to other countries remain completely unaffected, and PostNL continues to operate normally for all other international destinations.

📨 Questions or Concerns?

If you’ve placed an order recently, or if you need help choosing a shipping option for your next purchase, feel free to contact us directly. We're here to help!

Thanks for your understanding and continued support.
We’ll keep doing everything we can to make sure your favorite figures, games, and collectibles reach you — wherever you are in the world 🌎

Stay awesome,
– The Zenkai Zone Team

Posts Tagged: Customs